If you have any issues with Artec 3D scanner, we are always nearby to help you. We accept the scanners for the repair in any condition.
Our Artec 3D Service Centers are located in:
- Luxembourg (Luxembourg) (all types of repairs for Artec Eva/ Artec Space Spider/ Artec Leo)
- Santa Clara (USA) ( basic repair and maintenance for Artec Eva/ Artec Space Spider/ Artec Leo/ Artec Micro I)
- Redmont USA (all types of repairs for Artec Ray I)
- Cologne (Germany (all types of repairs For Artec Ray II )
- Seoul (all types of repairs Artec Micro I)
If you are experiencing issues with Artec 3D scanners, please get in touch with your local Artec 3D dealer/ distributor or the Artec 3D Support Team.
- Basic repairs: scanner inspection, simple mechanical part replacement, scanner calibration
- Advanced repairs: casing change, replacement, or adjustment of complex optics, laser, lens, bulbs
- Equipment maintenance and tuning: refurbishment, cleaning, calibration, etс (here you will find our recommendations for regular maintenance/calibration)
In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing support@artec3d.com
We will guide you through the process and help you get back on track as quickly as possible.