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Maintenance and Repair Service Centers


If you have any issues with Artec 3D scanner, we are always nearby to help you.

Our Artec 3D Service Centers are located in:

  • Luxembourg (Luxembourg)
  • Santa Clara (USA)
  • Redmont (USA * for Artec Ray only)

In the following centers, we can do the maintenance of any Artec 3D scanner. In our Luxembourg office, we have a power repair center for advanced repairs.

If you are experiencing issues with Artec 3D scanners, please get in touch with your local Artec 3D dealer/ distributor or the Artec 3D Support Team.


  • Basic repairs: scanner inspection, simple mechanical part replacement, scanner calibration
  • Advanced repairs: casing change, replacement, or adjustment of complex optics, laser, lens, bulbs
  • Equipment maintenance and tuning: refurbishment, cleaning, calibration, etс (here you will find our recommendations for regular maintenance/calibration)


In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing

We will guide you through the process and help you get back on track as quickly as possible.

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