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Artec Installation Center does not launch: "iostream stream error"

Issue: The Artec Installation Center application fails to launch and displays an "iostream stream error"




Cause: the configuration file is corrupted.



1) Navigate to the following folder on your PC: %AppData%\Roaming\Artec\Artec Installation Center\

2) Delete the contents of this folder.

3) Launch the Artec Installation Center application.


In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on the "Submit a request" button at the bottom right of the screen or by emailing

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