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Artec Installation Center (AIC): "Internet connection is missing"

If you encounter "Internet connection is missing" error when trying to login to Artec Installation Center, please update your version of Artec Installation Center. You can download the latest version at


In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing

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