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Object dissapears while rotating in the Workspace (clipping issue) in Artec Studio 19

Issue: The object may disappear while rotating in the workspace

 

clipping_wolf_f.gif

 

Cause: the issue in the product, will be addressed in future updates for Artec Studio 19

 

Workaround:  to resolve this, navigate to the folder of the specific project and delete the following files:

  • project.conf
  • project.conf.bak

 

In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing support@artec3d.com

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