Updated March 3, 2020
Method 1: configuring JSON requests and whitelisting the license server IP
Artec Studio licenses can be activated via proxy if the following conditions are met:
JSON requests of all types (POST, GET, PUT, DELETE, both multipart and simple) must be allowed to my.artec3d.com and its IP address.
In some cases, the PATCH method may also be required.
Important note: please confirm these settings with your network administrator prior to software installation.
Method 2: re-routing the software through a proxy
The Artec Installation Center now supports custom proxy settings (please note that only HTTP or socks5 proxies are currently supported).
In order to take advantage of this new functionality, please proceed as follows:
1) create a new text document with the filename proxy.cfg
Make sure that you have filename extensions enabled so that the .cfg extension is applied correctly.
2) insert the following proxy information into the file (note that the type should be HTTP or socks5):
type=http
hostname=0.0.0.0
port=8080
username=User
password=123
You may need to contact your system administrator in order to obtain the correct proxy settings.
3) place the proxy.cfg file that you created into the following directory on your computer: %AppData%\Artec\Artec Installation Center\
4) open the Artec Installation Center and activate your Artec Studio license as per the standard activation procedure.
Method 3: offline activation
The offline activation process is described in this article.
Our team is here to help! If you have any questions or issues, please do not hesitate to contact us by emailing support@artec3d.com or by clicking on "Submit a request" button at the bottom right side of the screen. We will always be happy to assist you and will get back to you as soon as we can.