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Operating conditions for Artec 3D scanners

Artec Leo / Eva / Eva Lite / Spider / Space Spider / MH / MHT

The recommended operating conditions for these 3D scanners are as follows:

  • Temperature: from + 15°С to + 35°С
  • Humidity: non-condensing, up to 80% for temperature (25±10) °С

Exposure to the following factors could lead to a deterioration in the device's performance:

  • Condensation
  • Direct exposure to any liquid
  • Dust

Additionally, feel free to download three PDF documents attached to the article: the first one contains information about the operating conditions in general, the second and the third ones are "Getting Started" booklets, that are supplied with every Artec Eva and Artec Space Spider. Besides the operating conditions information, there are recommendations for transportation, careful handling, storage, standby position, etc for Artec 3D scanners.


Artec Ray

  • Lighting conditions: no special lighting conditions are required for 3D-scanning
  • Operating temperature: 5°C to 40 °C
  • Factors to avoid: humid environments, dust, direct exposure to any liquid


In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing



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