Issue: Sometimes the cursor of 3D Mouse (eg.Cadmouse or 3D Connexion ) might behaves incorrectly in Artec Studio
Solution:
Open Settings - Bluetooth & Devices - Mouse - Additional mouse options.
In the window "Mouse Properties" please open the "Pointers" Tab, select the Windows Default (system scheme) and click Apply.
In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing support@artec3d.com