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Artec Turntable not detected in Windows 11

Issue: The Artec Turntable is not being recognized under Windows 11, and it is not displayed when searching for new Bluetooth devices.

Cause: Windows 11 only shows general Bluetooth devices by default.

 

Solution:

1. Open "Settings"

2. Click on "Bluetooth & devices"
3. Select "Devices"

4. Under "Device settings" change "Bluetooth devices discovery" from "Default" to "Advanced"

 

In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing support@artec3d.com

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