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Artec Ray II: Firmware update

Updated: 17.4.2024


The latest firmware update available for Artec Ray II is v 6.04.204. In order to get the latest firmware update please get in touch Artec Support Team


Artec Ray II Firmware version Release date Fixes
v 6.04.204 17.04.2024
  • Fix in Check&Adjust workflow: on some scanners the onboard Check&Adjust workflow failed with processed values being out of specifications.
  • Fix connection issues via Artec Remote
v 6.03.191 29.11.2023
  • Fix: User interface shows Error 7
  • Fix: FrontEnd error
  • Fix: Scanning time increases with reduced available space on the USB Stick
  • Fix: Scan not finished / Scan Preview not displayed
  • Feature: Mixed Pixel Filtering in LWPO (Lightweight Preview Object)
v 6.02.166 20.06.2023  

(!) A firmware update can take up to 30 minutes. Make sure that you have got sufficient battery power or provide AC power. Do not interrupt power supply during the upgrade process.


Upgrade instructions:

  1. Copy the firmware file (*.fw) to the root directory on the USB stick
  2. Attach the USB stick to the scanner 
  3. Tap the double arrow and select the firmware file from the drop down list
  4. Tap Upgrade
  5. Accept the Artec 3D software license agreement to start upgrade process. 

When the upgrade is complete, the scanner is restarted.


NEVER downgrade a firmware! This can seriously damage the scanner's hardware.


In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing

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